FAQ

1. Where do you ship?

We ship only within the United States. We currently do not offer international shipping.

2. Do you offer free shipping?

Yes. All U.S. orders qualify for free shipping. There are no additional shipping fees.

3. How long does order processing take?

Orders are processed within 3–4 business days after payment confirmation.

4. How long does shipping take?

Once shipped, delivery typically takes 5–6 business days.

5. Can I cancel my order?

Orders can only be canceled before they are processed or shipped. Once shipped, cancellation is no longer possible.

6. What is your return policy?

  • Returns are accepted within 7 days of receiving the item.

  • Items must be unused and in original packaging.

7. Do you offer exchanges?

Yes. Exchanges are accepted within 10 days from the delivery date, subject to product availability and inspection.

8. When will I receive my refund?

Approved refunds are processed within 5–10 business days and returned to the original payment method.

9. What should I do if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery and provide photos of the issue so we can assist you promptly.

10. How can I contact customer support?

You can reach us via: