Return and Refund Policy

At D S Store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

  • We accept returns within 7 days from the date you receive your order.

  • To be eligible for a return, the item must:

    • Be unused and in its original condition

    • Be returned in the original packaging

    • Include all accessories, manuals, and parts (if applicable)

  • Items showing signs of use, damage, or alteration may not be eligible for a return.

2. Exchange Policy

  • Exchanges are accepted within 10 days from the date of delivery.

  • If you wish to exchange an item, please contact us first to confirm availability.

  • Exchanges are subject to product inspection and approval.

3. Non-Returnable Items

Certain items may not be eligible for return or refund, including but not limited to:

  • Items damaged due to misuse, neglect, or improper handling

  • Items returned after the allowed return period

  • Clearance or final sale items (if applicable)

4. Return Process

To initiate a return or exchange, please follow these steps:

  1. Contact our customer support team with your order number and reason for return.

  2. Once your request is approved, we will provide return instructions.

  3. Ship the item back according to the provided instructions.

Please note: Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Refunds

  • After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–10 business days.

  • Refunds will be issued to the original payment method used at checkout.

  • Processing time may vary depending on your bank or payment provider.

6. Late or Missing Refunds

If you have not received your refund after 10 business days:

  • Please check with your bank or credit card provider

  • Contact us for further assistance if the issue persists

7. Damaged or Incorrect Items

  • If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

  • Provide clear photos of the issue so we can assist you quickly.

8. Contact Information

For any questions regarding returns or refunds, please contact us:

D S Store
📍 Address: 3808 MacAlaster Dr NE #4, Saint Anthony, MN 55421, United States
📞 Phone: 612-555-55421
📧 Email: nanciflowerkjp48942w@bsr2w.org